Your Home. Your Community.
Your Connected Life
STE SmartTown is here. Enriching your experience, no matter where you roam.
SmartTown by STE Communications
STE just made Wi-Fi even better…and it’s a game-changer. Take a look!
Possibilities.
Everywhere
You Go.
Built on the incredible internet your service provider has invested for your home, STE SmartTown brings the same experience into your community. Now you can get outside and connect and not worry about consuming your mobile data or connecting to sketchy guest WiFi networks.
Your Community Is About to Get Way More Connected!
Wherever adventure takes you in tow, from the river walk to the park, to the school and Main Street, STE SmartTown gives you the same secure and content-safe experience you enjoy at home.
Make Every Moment Around Town a New Experience.
WiFi at the concert
Capture and post your favorite concert moments with STE SmartTown’s on the go access.
WiFi on a walk, at the park, or the fair:
Stay connected as you move around the community—whether it’s a simple picnic gathering, or a town fair
WiFi at the game
Stay in touch with game stats while you are at the game. Then, post the big moments afterwards
WiFi around the town square
There’s nothing like being in the town square for a big event. It’s even better when you are connected.
In a Crowd? No Problem. Smart Town Keeps You Connected.
STE SmartTown gives you WiFi on the go, wherever you need it—even if it’s crowded. Whether it’s at a concert, in school, in the park or just around your community, you’re connected.
As a subscriber of STE’s Ultimate Wi-FI Service, you have everything you need to join SmartTown throughout the community.
Built on the incredible internet STE Communications has invested for your home, SmartTown brings the same experience into your community. Now you can get outside, connect, and not worry about using your mobile data or connecting to sketchy guest WiFi networks.
I’m ready to get started. What’s next?
Here’s some step-by-step instructions and even a couple of videos to show how it gets done.
Step by Step Instructions
SmartTown – Apple IOS Instructions
SmartTown – Google Android Instructions
How do I sign up for SmartTown Wi-Fi?
After you sign up for STE Power House Internet service, you will receive two separate emails from “SmartTown WiFi”. with instructions to join the SmartTown Community by STE Communications.
If you are a current customer or you are unable to locate the emails, reach out to our customer service representatives by phone to assist in any way they can at 573.775.2111.
How much is it to access SmartTown community Wi-Fi?
Absolutely nothing! This is a free community Wi-Fi service available to STE Communications customers with Ultimate Wi-Fi!
Will this increase my monthly bill?
No, there will be no additional charges associated with enabling SmartTown on your router. This is a value-added service designed to provide a more secure community Wi-Fi experience for our customers.
Will I only be able to access SmartTown community Wi-Fi at a few locations around town?
Not necessarily. We will be turning up additional, separate, and secure SmartTown networks that use STE Communications routers throughout the community. This means you will have extra coverage as you move through the neighborhoods in your community. In some cases, you may experience connectivity in our more rural areas.
How will enabling SmartTown on my router affect my network security?
The security of your network is always our top priority. Rest assured that enabling SmartTown on your router will not compromise the security of your personal network or data. SmartTown Wi-Fi operates independently and has its own security protocols.
Can I opt out of having my router participate in SmartTown?
While we strongly encourage you to support this community initiative, we understand that you might have concerns. Please reach out to one of our friendly customer service representatives at 573.775.2111, and we will address your concerns and remove the SmartTown network from your router, if needed.
If I opt out of enabling my router for SmartTown, can I still access public Wi-Fi spaces?
No. This is a value-added service reserved for participating subscribers. However, public Wi-Fi may be available. This will only affect SmartTown connectivity.
What is the difference between public Wi-Fi and SmartTown community?
Public Wi-Fi is often provided without a password or with a password that anyone can obtain to access the network. There is no additional layer of security that prevents someone from accessing your data while connected to the same network. With SmartTown community Wi-Fi, your data is protected by the Passpoint certificate and the policies in place. Your data is encrypted, so you can use your credit card online, check your bank account, or even work from the park with greater peace of mind.
What is Passpoint?
Passpoint is a Wi-Fi standard for securely accessing the internet remotely. This occurs by downloading a type of certificate to your phone that provides additional checks and blocks intrusions. This will allow you to connect to SmartTown Wi-Fi securely.
Why do I need to use Passpoint to access SmartTown?
Passpoint was created through the Wi-Fi Alliance, giving a Wi-Fi standard for encryption. If you want to check your bank account, send work emails, or do more, you’re going to feel much better knowing Passpoint is there to provide an added layer of protection and security.
How do I get Passpoint?
Instructions to set up Passpoint can be found here. If you need additional help or have other questions, one of our friendly customer service representatives is available by phone to help in any way they can at 573.775.2111.
Can I access Smart Town from home?
No. If you have a home network, your device will prefer that network over the Smart Town network. You won’t have to do anything to make the switch.
Will I have to log in to SmartTown every time?
No. Once you connect your device to Passpoint, you are good to go. Your device should remember the network after that and automatically connect to it.
Why pay for the internet when I can get it for free?
This is an added bonus to the service you already subscribe to! You can now use the service that you subscribe to, walk around your neighborhood, and continue to connect to the internet.
Will this slow down my speed in my home network?
No, the speed that you subscribe to will always stay the same. SmartTown has its own network that is Passpoint protected and will not interfere with your home network.
I clicked away from the Passpoint download and can’t finish that process.
Follow your device process to ‘forget’ the network and add it again. – It may not work instantly, but after a few minutes, if there is no change, please try again.
What if multiple people in my home want access to SmartTown?
Each household member will use the same Passpoint username and password to log in.